Consultation

Product recall management

We offer comprehensive management of product recall processes, providing critical resources when you need them most. Our recall management service involves close collaboration with all stakeholders, documenting each step on pre-designed templates, and ensuring all legal obligations are met. We also source legal advice when necessary, manage required media advertising, and provide guidance on press releases.

Exportation

We can offer expert guidance to navigate the complex and often country-specific requirements for food safety and compliance. Many destination countries have unique standards for microbiological and chemical testing, with varying limits for hazards. Additionally, each country may have specific labelling formats, language requirements, allergen declarations, and nutritional panel guidelines. We can help you meet these specific requirements, ensuring your product is compliant in any market.

Retail insight

We collaborate and work closely with major supermarket chains and are deeply familiar with the food safety standards set by leading retailers. In many instances, we contribute to setting these standards, providing us with crucial insights into retailer requirements across systems, sites, personnel, and products. If you are looking to sell through supermarkets here or overseas we offer expert guidance enabling you to maximise opportunities within the market.

Labelling

We offer expert assistance to ensure your product labels meet all necessary regulations and comply with the Food Standards Code, ACCC, and Australian Consumer Law, minimizing the risk of costly mistakes. We can help with thorough evaluation and design of packaging, detailed scrutiny of declarations, ingredient listings, NIP panels, and any claims to ensure your labels are accurate and compliant.

Factory flow and design

We collaborate with your engineering company for refurbishment or new build projects. Our advice encompasses facility layout, correct placement of floor-to-ceiling barriers, efficient management of people, product, raw materials, waste, drainage, and air handling systems. Additionally, we provide guidance on best practices for allergen segregation and management to prevent cross-contact.

Product development

Our expertise spans from providing technical advice to delivering comprehensive packaging solutions, all aimed at helping you create and refine exceptional products. Whether you're looking to improve existing offerings or develop new formulations, our dedicated team is here to support you every step of the way. We offer tailored product development projects, working closely with you or your clients from initial concept through to final manufacture, ensuring that every product meets the highest standards of quality and innovation.